Outage in Kalix EMR
Document indexing
Resolved Major
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Outage Details
Components affected
Kalix EMR Kalix PlatformLatest Updates ( sorted recent to last )
We have rolled back the search to a previous version, so it can use our previous index. We we wait until the new index is built before using the new search.
Documents will not show up on the 'Documents' -> 'Saved Documents' page and against clients, and there will also be an error shown.
This is related to a database update (there was an update on how documents are ordered, which requires updated 'indexes'). The indexes are currently being built on top of the documents - they are currently 20% complete so it may take a little while longer. Once the indexes are complete, document searches will complete successfully.
All other features of Kalix are working normally.
We will update this incident with progress on the indexes and when the update is complete.
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