Outage in Kaltura

MediaSpace Degradation

Resolved Minor
August 02, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

What is the issue: Some users might experience issues when loading MediaSpace that is using Annoto module. Current status: Our team is investigating the behavior. What to expect next: The next update will be provided in 30 minutes.
Components affected
Kaltura MediaSpace

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/01/2023 09:33PM

What was the Issue: users were experiencing issues with the loading MediaSpace pages that use the Annoto module.

Current Status: the issue is resolved and we are closing the incident.

MONITORING about 2 years ago - at 08/01/2023 06:31PM

MediaSpace Degradation

What is the issue: Users might experience issues when loading MediaSpace page. It affects environments that using Annoto module. Issues caused due to a new version of Annoto module.

Current status:
Our engineering team deployed a change and issue is resolved. KMS loads normally with no issues even when Annoto module is enabled.

What to expect next:
Issue resolved, we will keep monitoring, and will close the incident in 4 hours.

INVESTIGATING about 2 years ago - at 08/01/2023 06:19PM

What is the issue: Some users might experience issues when loading MediaSpace that is using Annoto module.

Current status: Our team is investigating the behavior.

What to expect next: The next update will be provided in 30 minutes.

Latest Kaltura outages

Service Disruption Due to AWS Outage - about 23 hours ago
Live and Webcasting degradation - about 1 month ago
Kaltura Virtual Classroom/Virtual Meetings - Partial Outage - 3 months ago
API, Upload and Playback degradation - 4 months ago
MediaSpace and API degradation - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook