Outage in Kandji
Chat support not available.
Resolved Major
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Outage Details
We are currently investigating an issue where the chat bubble is not available in the Kandji admin interface. Email and portal access continue to be available, as per normal.
Components affected
Kandji Support ServiceLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/09/2023 03:38AM
Chat support has been stable since the closure of the third-party maintenance window. This incident is now resolved.
MONITORING
over 1 year ago - at 11/09/2023 02:36AM
The third-party maintenance window is now complete, and chat support is operational.
IDENTIFIED
over 1 year ago - at 11/09/2023 02:13AM
Our third-party service provider is currently undergoing maintenance. As such, you may experience intermittent access to chat support during this window. Maintenance is expected to be completed at 02:30am UTC.
INVESTIGATING
over 1 year ago - at 11/09/2023 01:59AM
We are currently investigating an issue where the chat bubble is not available in the Kandji admin interface. Email and portal access continue to be available, as per normal.
Latest Kandji outages
Intermittent US and EU Tenant Loading Issues - 24 days ago
EU Tenant Loading Issues - about 2 months ago
EU Tenant Loading Issues - 3 months ago
Restarts - 3 months ago
Enrollment and Web App Slowness - 6 months ago
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