Is Kandji Support Service Down? Current Status & Real-time Updates

Check if Kandji Support Service is down, recent outages, user-reported issues, and outages map.

Kandji Support Service status - Is it down right now?

Kandji Support Service is working normally

Last checked from Kandji's status page

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Kandji Support Service not working today?

Kandji Support Service outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent Kandji Support Service Outages and Downtime History

IsDown has tracked 3 incidents for Kandji Support Service since started monitoring Kandji status in March 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 16 2024

    over 1 year ago · lasted about 3 hours

    We are investigating a reported issue with our chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io for su...

  • Nov 09 2023

    almost 2 years ago · lasted about 2 hours

    We are currently investigating an issue where the chat bubble is not available in the Kandji admin interface. Email and portal access continue to be available, as per normal.

  • Nov 03 2023

    almost 2 years ago · lasted about 4 hours

    We are investigating a reported issue with chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io for suppor...

  • Mar 2022 ...
    IsDown started monitoring Kandji status

    We've tracked and collected 3 incidents for Kandji Support Service since started monitoring Kandji status

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Kandji Support Service problems reported by users

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Frequently Asked Questions

Is Kandji Support Service down today?

Kandji Support Service isn't down. You can check Kandji Support Service status and incident details on the top of the page. IsDown continuously monitors Kandji Support Service official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Kandji Support Service status?

Kandji Support Service is currently operational. You can check Kandji Support Service status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Kandji Support Service outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Kandji Support Service down today or just slow?

Currently there's no report of Kandji Support Service being slow. Check on the top of the page if there are any reported problems by other users.

How are Kandji Support Service outages detected?

IsDown monitors the Kandji Support Service official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Kandji Support Service having an outage right now?

Kandji Support Service last outage was on April 16, 2024 with the title "Intermittent Chat Support Availability"

Kandji down for everyone or just me?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Kandji status changes?

IsDown offers an easy way to monitor Kandji with maximum flexibility

Major Outages Notifications

IsDown monitors Support Service for major outages. A major outage is when Support Service experiences a critical issue that severely affects one or more services/regions. When Kandji marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Kandji status page for minor outages. A minor outage is when Support Service experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Kandji status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Kandji publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Kandji and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Kandji and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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