Live Kandji Support Service status. See if Kandji Support Service is down, view recent outages, and get real-time alerts when problems start.
Kandji Support Service is operational
IsDown pulls data from Kandji's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents for Kandji Support Service since started monitoring Kandji status in March 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 year ago · lasted about 3 hours
We are investigating a reported issue with our chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io for su...
over 1 year ago · lasted about 2 hours
We are currently investigating an issue where the chat bubble is not available in the Kandji admin interface. Email and portal access continue to be available, as per normal.
over 1 year ago · lasted about 4 hours
We are investigating a reported issue with chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io for suppor...
We've tracked and collected 3 incidents for Kandji Support Service since started monitoring Kandji status
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Kandji Support Service isn't down. You can check Kandji Support Service status and incident details on the top of the page. IsDown continuously monitors Kandji Support Service official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Kandji Support Service is currently operational. You can check Kandji Support Service status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kandji Support Service being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kandji Support Service official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kandji Support Service last outage was on April 16, 2024 with the title "Intermittent Chat Support Availability"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Kandji with maximum flexibility
IsDown monitors Support Service for major outages. A major outage is when Support Service experiences a critical issue that severely affects one or more services/regions. When Kandji marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Kandji status page for minor outages. A minor outage is when Support Service experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Kandji status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kandji publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kandji and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Kandji and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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