Outage in Kandji

Intermittent Chat Support Availability

Resolved Minor
April 16, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Need to monitor Kandji outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kandji, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a reported issue with our chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io for support if you are experiencing issues with chat.
Components affected
Kandji Support Service
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/16/2024 05:44PM

This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.

MONITORING about 1 year ago - at 04/16/2024 03:59PM

We are no longer receiving reports of issues with chat support availability. We will post an update as soon as we can confirm the issue has been fully resolved.

INVESTIGATING about 1 year ago - at 04/16/2024 02:33PM

We are investigating a reported issue with our chat-based support. This may result in the inability to conduct support via chat for some customers. We will post an update as more information becomes available. Please email support@kandji.io for support if you are experiencing issues with chat.

Latest Kandji outages

Intermittent US and EU Tenant Loading Issues - 24 days ago
EU Tenant Loading Issues - about 2 months ago
EU Tenant Loading Issues - 3 months ago
Restarts - 3 months ago
Enrollment and Web App Slowness - 6 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook