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This incident has been resolved.
Our R&D team has implemented changes to address the degradation of the Teams and SharePoint backup performance and has observed significant improvement in success rates.
We are continuing to monitor.
We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint and Teams backup performance.
The Kaseya R&D Team has identified the issue and is actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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