Outage in Kaseya

Autotask PSA - AE02- Email Delays

Resolved Minor
February 18, 2025 - Started 23 days ago - Lasted about 3 hours
Official incident page

Need to monitor Kaseya outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kaseya, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue within our AE zones where inbound emails are delayed when creating items within Autotask. We apologise for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 02/18/2025 06:19PM

This incident has been resolved.

MONITORING 23 days ago - at 02/18/2025 05:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 02/18/2025 04:23PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 23 days ago - at 02/18/2025 03:07PM

We are currently investigating an issue within our AE zones where inbound emails are delayed when creating items within Autotask.

We apologise for any inconvenience.

Latest Kaseya outages

Datto RMM Syrah - Web remote issues - 3 days ago
Datto Endpoint Backup / Datto Backup for Microsoft Azure - Subset of Cloud Devices can timeout expanding the storage pool - 3 days ago
Datto RMM - Merlot - 50x errors returned in the UI, impact to Web Remote - 3 days ago
VSA10 - Degraded Performance for APAC Customers - 8 days ago
VSA9 - Degraded Performance for APAC Customers - 8 days ago

Be the first to know when Kaseya and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook