Outage in Kaseya
Datto Endpoint Backup / Datto Backup for Microsoft Azure - Subset of Cloud Devices can timeout expanding the storage pool
Resolved Major
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Outage Details
We are aware of a problem where DBMA and DEBDR devices can timeout expanding the server side storage pool.
The Kaseya R&D Team is currently investigating this issue.
In the meantime our Support team can assist in mitigating this issue. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at :
Datto Backup for Microsoft Azure: +1 (475) 288-9601
Datto Endpoint Backup with Disaster Recovery: +1 (475) 288-1991
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/07/2025 03:56PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/07/2025 02:33PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 04/02/2025 01:13PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 03/10/2025 03:27PM
We are aware of a problem where DBMA and DEBDR devices can timeout expanding the server side storage pool.
The Kaseya R&D Team is currently investigating this issue.
In the meantime our Support team can assist in mitigating this issue. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at :
Datto Backup for Microsoft Azure: +1 (475) 288-9601
Datto Endpoint Backup with Disaster Recovery: +1 (475) 288-1991
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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