Outage in Kaseya
Datto RMM Syrah - Web remote issues
Resolved Major
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Outage Details
We are aware of and investigating a problem where users on the Syrah (APAC) platform may receive an error page when navigating the product or attempting a Web Remote Session.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/11/2025 03:51AM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/11/2025 03:29AM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 03/11/2025 03:28AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 03/11/2025 01:57AM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 03/11/2025 12:59AM
We are aware of and investigating a problem where users on the Syrah (APAC) platform may receive an error page when navigating the product or attempting a Web Remote Session.
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