Outage in Kaseya
Datto Backup for Microsoft Azure / Datto Endpoint Backup with Disaster Recovery - Devices Are Failing To Complete Registration
Resolved MajorIncident Report
Summary AI Generated
Kaseya experienced a major incident where Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices were failing to complete registration. The issue affected backup device registration processes for approximately 24.4 hours. The problem was identified and resolved with a fix implemented by the R&D team, followed by monitoring to ensure stability.
We are aware of a problem where Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices can experience registration failures.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/10/2026 06:21PM
This incident has been resolved.
MONITORING
3 days ago - at 04/10/2026 03:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 04/10/2026 12:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 04/09/2026 06:00PM
We are aware of a problem where Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices can experience registration failures.
The Kaseya R&D Team is currently investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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