Outage in Kaseya

Datto SaaS Protection - Service disruption for customers hosted on node 'use1-bfyii-2901'

Resolved Major

July 28, 2026 - Started about 14 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Datto SaaS Protection customers hosted on node 'use1-bfyii-2901' experienced a service disruption lasting approximately 2.5 hours. The issue was identified and a fix was implemented by the R&D team. The incident was fully resolved with no further action required.

We are aware of a problem where Datto SaaS Protection customers hosted on node 'use1-bfyii-2901' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 07/27/2026 08:00PM

This incident has been resolved.

MONITORING about 13 hours ago - at 07/27/2026 06:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 14 hours ago - at 07/27/2026 06:16PM

The issue has been identified and the R&D team is actively working to resolve it.

INVESTIGATING about 14 hours ago - at 07/27/2026 05:35PM

We are aware of a problem where Datto SaaS Protection customers hosted on node 'use1-bfyii-2901' are experiencing a disruption to SaaS Protection services.

The Kaseya Engineering Team is currently investigating.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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