Outage in Kaseya
Datto SaaS Protection - Backup performance degradation for some Exchange services on pod 'aue1-saas-p1'
Resolved MinorIncident Report
Summary AI Generated
**Datto SaaS Protection** experienced Exchange backup performance degradation affecting some customers hosted on pod **aue1-saas-p1**, lasting approximately 147 hours. The R&D team identified the root cause and deployed configuration changes to the affected pod. Exchange backup success rates improved following the changes, with the team continuing to monitor performance.
We are aware of a problem where some customers hosted on pod 'aue1-saas-p1' are experiencing backup performance degradation for Exchange services.
The Kaseya R&D Team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 07/31/2026 03:55PM
Exchange backup success rate metrics on pod 'aue1-saas-p1' have improved after the changes that were implemented.
Our R&D team is continuing to closely monitor backup performance on the pod.
IDENTIFIED
6 days ago - at 07/30/2026 05:45PM
Our R&D team has implemented configuration changes on pod 'aue1-saas-p1' to help remediate the issue and they are actively monitoring backup performance.
IDENTIFIED
6 days ago - at 07/30/2026 04:34PM
We are aware of a problem where some customers hosted on pod 'aue1-saas-p1' are experiencing backup performance degradation for Exchange services.
The Kaseya R&D Team has identified the issue and are actively working to resolve it.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Kaseya outages
Datto SaaS Protection - Backup performance degradation for M365 services affecting multiple pods/regions - about 6 hours ago
Datto SaaS Protection - Backup performance degradation for some M365 services on Multiple Pods - 3 days ago
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