Outage in Kaseya
Datto Workplace - Degraded Performance in US Regions
Resolved MinorIncident Report
Summary AI Generated
**Datto Workplace – Degraded Performance in US Regions** Datto Workplace experienced degraded performance over approximately 38 hours, with US-hosted partners affected by slow loading times across Workplace, the web portal, and agent connectivity, along with intermittent connection errors when opening projects or folders. Engineering identified the root cause and deployed a fix, which was monitored before the incident was fully resolved.
We are investigating reports of slow loading times affecting Workplace, the web portal, and agent connectivity for partners hosted in our US regions. A small number of users may also see intermittent connection errors when opening a project or folder.
Our engineering team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/14/2026 12:14PM
This incident has been resolved.
MONITORING
5 days ago - at 08/13/2026 08:27AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 08/12/2026 09:56PM
We are investigating reports of slow loading times affecting Workplace, the web portal, and agent connectivity for partners hosted in our US regions. A small number of users may also see intermittent connection errors when opening a project or folder.
Our engineering team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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