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Outage in Kaseya

Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'

Resolved Major
October 22, 2026 - Started 11 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Datto SaaS Protection customers hosted on node 'gbe2-bfyii-1555' experienced a 9-hour service disruption affecting access to SaaS Protection services and backup functionality. Kaseya Engineering identified the issue and implemented a fix, restoring node accessibility and normal backup operations. The incident was fully resolved after approximately 30 minutes of post-fix monitoring.

We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/22/2026 06:26PM

This incident has been resolved.

MONITORING 11 days ago - at 10/22/2026 05:55PM

Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally.

Our R&D team is monitoring for any other issues.

IDENTIFIED 11 days ago - at 10/22/2026 02:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 days ago - at 10/22/2026 09:28AM

We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services.

The Kaseya Engineering Team is currently investigating.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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