Outage in Keepit

Delay in Support response due to a technical issue

Resolved Minor
November 18, 2024 - Started 7 months ago - Lasted about 21 hours
Official incident page

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Outage Details

Due to an ongoing issue, customers may experience delays in receiving responses to support tickets on the platform. We apologize for the inconvenience and are working to resolve it as quickly as possible
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 11/19/2024 08:21AM

This incident has been resolved.

MONITORING 7 months ago - at 11/18/2024 03:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 11/18/2024 02:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 11/18/2024 11:20AM

Due to an ongoing issue, customers may experience delays in receiving responses to support tickets on the platform. We apologize for the inconvenience and are working to resolve it as quickly as possible

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