Snapshot Size Inconsistency

The underlying issue has been remediated, and monitoring confirms no continuing impact. The incident is now resolved

Ongoing efforts are focused on completing the remaining remediation steps

Efforts to complete remediation are continuing

Remediation work is still in progress

Remediation efforts are still in progress, and previously affected accounts continue to be reviewed to ensure the appropriate corrective actions are applied. Further updates will be shared as the work advances

The root cause of the issue has been identified and removed. As a result, customer accounts are no longer at risk of further impact. The accounts that were previously affected are currently being reviewed individually to determine the best remediation approach. Additional updates will be provided as remediation progresses

We've detected a discrepancy in the size of snapshots completed during the last 24 hours. We've identified the underlying issues, and are currently mitigating the problem. We expect the issue to be resolved by 19:00 UTC on 04 December 2025