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Outage in Kentik

Portal login issues

Resolved Minor
November 13, 2024 - Started over 1 year ago - Lasted 38 minutes
Official incident page

Incident Report

We've identified an issue with our primary metadata database that is preventing users from logging into the portal. We're working on a fix.
Components affected
Kentik Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/13/2024 06:03PM

This incident has been resolved.

MONITORING over 1 year ago - at 11/13/2024 05:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 11/13/2024 05:27PM

We've identified an issue with our primary metadata database that is preventing users from logging into the portal. We're working on a fix.

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