Outage in Kevel
Real Time Reporting API Outage
Resolved MinorIncident Report
We are seeing issues with our Real Time Reporting API. This system powers the data within our UI, as well as ad pacing and delivery. We are investigating at this time.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/02/2024 12:47AM
Our queue has caught up and this issue has been resolved.
Ads were not properly removed after hitting their caps or paced properly from about 04:00 UTC to 23:30 UTC on May 1st. All ads should now be serving as expected.
MONITORING
almost 2 years ago - at 05/01/2024 11:32PM
A fix has been implemented and messages are now processing. We expect the system to take some time to process all message and remove all ads that have reached their caps. We will continue to monitor and update when complete.
IDENTIFIED
almost 2 years ago - at 05/01/2024 11:21PM
We are continuing to work on a fix for the identified issue.
MONITORING
almost 2 years ago - at 05/01/2024 11:09PM
We are continuing to work on a fix for the identified issue.
IDENTIFIED
almost 2 years ago - at 05/01/2024 10:29PM
We have identified a misconfiguration in our Real Time Reporting system that resulted in messages not being processed. Ads that reached their caps after 04:00 UTC were not properly removed from the ad servers, which may have led to over delivery. Ad pacing is also impacted. We have determined the cause of the misconfiguration and are working on a fix.
INVESTIGATING
almost 2 years ago - at 05/01/2024 09:51PM
We are seeing issues with our Real Time Reporting API. This system powers the data within our UI, as well as ad pacing and delivery. We are investigating at this time.
Latest Kevel outages
Degraded Ad Serving for US-East-1 - 5 days ago
Some customers are receiving a "No Sites Found" error in response to Decision API requests. - 2 months ago
Reporting - Delayed Ingestion - 4 months ago
US-East-1 Incident - 6 months ago
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