Outage in Khoros
[Brand Messenger] Brand Messenger Widgets are not loading for US & EMEA customers
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident stands resolved.
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
Upon further analysis, we identified that it affects EMEA customers, too.
We are actively working towards the resolution, and we will keep you updated on the progress.
We are experiencing an issue in Care for Brand Messenger. As a result, Brand Messanger widgets are not loading for end-users, and it affects only US-hosted customers.
We are actively investigating the issue and will keep you updated on the progress.
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