Outage in Khoros
[Care-Analytics] Metrics are not loading in Analytics Dashboards
Resolved Minor
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Outage Details
Components affected
Khoros CARE AnalyticsLatest Updates ( sorted recent to last )
This incident has been resolved.
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.
Our resolution steps are in progress, and we are observing improvement in the performance.
We will update you further as we have more updates available.
We want to update you that analytics is loading with latency. We continue to work towards the resolution and will keep you updated as we have more information.
We are experiencing an issue with Analytics metrics in Care. As a result, metrics are not appearing in the Analytics dashboards from around 12 PM CT, 29th Aug. It affects only US region customers.
We are actively investigating the issue and will keep you updated on the progress as more information is available.
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