Outage in Khoros

403 Forbidden Errors on Content Editing & Posting

Resolved Major
October 03, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating reports of users receiving 403 Forbidden errors when attempting to edit or post content. We are actively working to identify the root cause and restore normal functionality. We will provide an update as soon as more information becomes available. Thank you for your patience in the meantime.
Components affected
Khoros AWS EU Community Hosting

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/06/2025 05:12AM

This incident has been resolved.

MONITORING about 1 month ago - at 10/03/2025 12:17PM

This incident has been resolved. Users should now be able to edit and post content without encountering 403 Forbidden errors.
Normal functionality has been restored, and no further issues are expected. Our team will continue to monitor the system to ensure stability.

INVESTIGATING about 1 month ago - at 10/03/2025 11:18AM

We are currently investigating reports of users receiving 403 Forbidden errors when attempting to edit or post content. We are actively working to identify the root cause and restore normal functionality.

We will provide an update as soon as more information becomes available. Thank you for your patience in the meantime.

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