Outage in Khoros
[Khoros Flow] Flow Analytics dashboards not showing data from 2026-04-08 onward
Minor
April 09, 2026 - Started 5 days ago
Official incident page
Official incident page
Incident Report
Summary AI Generated
Khoros Flow Analytics dashboards experienced a major incident where data from April 8, 2026 onward was not displaying to users. The service team began investigating the issue on April 9, 2026. The incident had a duration of 5 minutes before resolution.
We are currently investigating the Flow Analytics dashboards not showing data from 2026-04-08 onward
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 8 hours ago - at 04/14/2026 03:31AM
Our Development team is actively working on backfilling the missing analytics data.
We will continue to provide updates as work progresses. We appreciate your patience and apologize for any disruption to your reporting workflows.
IDENTIFIED
1 day ago - at 04/13/2026 06:23AM
The root cause for the Flow Analytics dashboards not showing data from 2026-04-08 onward was identified and fixed. We are currently backfilling the missing data for the dashboards.
INVESTIGATING
5 days ago - at 04/09/2026 03:43PM
We are currently investigating the Flow Analytics dashboards not showing data from 2026-04-08 onward
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