Outage in Khoros
Degraded Performance - Khoros Community Aurora
Resolved MinorIncident Report
Summary AI Generated
Khoros experienced degraded performance affecting a subset of communities hosted on AWS US infrastructure for 1.4 hours. The performance issues impacted community functionality during the incident period. The service team investigated and resolved the underlying issue, restoring normal performance to all affected communities.
We are currently investigating an issue where a subset of Khoros communities are facing performance issues.
Components affected
Khoros AWS US Community HostingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/30/2026 08:03PM
This incident has been resolved.
INVESTIGATING
13 days ago - at 04/30/2026 06:44PM
We are currently investigating an issue where a subset of Khoros communities are facing performance issues.
Latest Khoros outages
Degraded posts ingestion in some Care instances - about 6 hours ago
[ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal - 15 days ago
Khoros Care Agent view - delays in sending, closed interactions returning after close, and occasional blank interaction pane - 17 days ago
[EMEA] Community Analytics Data not Coming Up - 24 days ago
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