Outage in Khoros
Classic hosted communities analytics data missing since 24th of May - EU
Minor
May 29, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are aware of an issue with analytics for EU-hosted classic communities. We have triggered the backfill already, and we'll post updates as they are made.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 9 hours ago - at 05/30/2026 08:39AM
We continue to backfill data for May 28th and 29th.
IDENTIFIED
about 9 hours ago - at 05/30/2026 08:39AM
Data has been backfilled up to the 27th. We continue to backfill the remaining two days.
IDENTIFIED
about 18 hours ago - at 05/29/2026 11:58PM
We are continuing to work on restoring the missing analytics data for EU-hosted classic communities.
The backfill process has already been initiated, and we are monitoring its progress closely.
We will provide another update as soon as more information becomes available.
IDENTIFIED
1 day ago - at 05/29/2026 03:07PM
We are aware of an issue with analytics for EU-hosted classic communities. We have triggered the backfill already, and we'll post updates as they are made.
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