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Outage in Khoros

Missing/Delayed Community Analytics and Bulk Data API output after June 11 2026

Minor
June 15, 2026 - Started 5 days ago
Official incident page

Incident Report

We have identified the root cause and are implementing recovery measures.
Components affected
Khoros Community Analytics

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Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 06/19/2026 08:28AM

We have not observed any further issues during the monitoring period. The system continues to operate as expected, and we will keep monitoring to ensure stability.

MONITORING 2 days ago - at 06/18/2026 02:50AM

We have backfilled the data for all the missing days and continuing to monitor for any further issue.

MONITORING 5 days ago - at 06/15/2026 09:40PM

We have resolved the issue and backfilled the missing analytics.

IDENTIFIED 5 days ago - at 06/15/2026 03:28PM

We have identified the root cause and are implementing recovery measures.

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