Outage in Khoros
Khoros Care - Platform Login Interruption
Resolved MajorIncident Report
Summary AI Generated
**Khoros Care experienced a major platform login outage lasting approximately 42 hours**, preventing users from accessing the platform. Engineering identified the root cause and implemented a fix, followed by an extended monitoring period to confirm stability. The incident was fully resolved on July 2, 2026.
There is an issue affecting users' ability to log in to the platform.
Our engineering team has identified the cause and is actively working on a resolution to restore normal service
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/03/2026 03:26AM
This incident has been resolved
MONITORING
15 days ago - at 07/02/2026 11:44PM
We are continuing to monitor the platform following the implemented fix. Current results remain stable, and we will provide another update if any additional action is required.
MONITORING
16 days ago - at 07/01/2026 11:58PM
We are continuing to monitor the platform after the implemented fix. Current results remain stable, and we will keep monitoring to ensure the login functionality continues operating as expected.
MONITORING
17 days ago - at 07/01/2026 10:08AM
Our engineering team has implemented a fix for this and we are monitoring to confirm stability.
IDENTIFIED
17 days ago - at 07/01/2026 09:15AM
There is an issue affecting users' ability to log in to the platform.
Our engineering team has identified the cause and is actively working on a resolution to restore normal service
Latest Khoros outages
Degraded Performance Affecting Flow-to-Care Actions - 9 days ago
Khoros Care (EU region) - Degraded Performance - 10 days ago
Unable to load chat or send messages for APAC users - 18 days ago
Community-to-Care Ingestion Issue - 18 days ago
Delays with EU Community-to-Care ingestion - 19 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
