Outage in Khoros
Problems with message delivery through our Instagram and Facebook integrations
Resolved MinorIncident Report
Summary AI Generated
Khoros experienced an 8.6-hour disruption affecting outbound message delivery through its Instagram and Facebook integrations, during which some customers encountered failures when sending replies. The issue impacted the Facebook API and other related APIs. The incident was resolved on September 11, 2026.
We are aware of an issue affecting outbound message delivery through our Instagram and Facebook integrations. Some customers may experience failures when sending replies. Our team is investigating the root cause and working on a resolution. We will provide updates as more information becomes available
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/11/2026 06:08AM
This incident has been resolved.
IDENTIFIED
2 days ago - at 09/10/2026 09:35PM
We are aware of an issue affecting outbound message delivery through our Instagram and Facebook integrations. Some customers may experience failures when sending replies. Our team is investigating the root cause and working on a resolution. We will provide updates as more information becomes available
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