Outage in Khoros
[ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal
Resolved MinorIncident Report
Summary AI Generated
Some Khoros Community Classic customers experienced problems accessing their community portals, with pages loading incorrectly due to styling issues that made the portals difficult or impossible to use. The issue affected AWS US Community Hosting and lasted approximately 2.3 hours. A fix was implemented and the incident was resolved.
We are currently investigating an issue where some customers may experience problems accessing their community portal. In some cases, the page may load incorrectly due to styling issues, making the portal difficult or impossible to use.
Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.
Components affected
Khoros AWS US Community HostingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/29/2026 02:02AM
A fix was implemented, and this incident has been resolved.
INVESTIGATING
15 days ago - at 04/28/2026 11:46PM
We are currently investigating an issue where some customers may experience problems accessing their community portal. In some cases, the page may load incorrectly due to styling issues, making the portal difficult or impossible to use.
Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.
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