Khoros Care Agent view experienced a major incident lasting 47 hours, affecting agents with delays in sending messages, closed interactions incorrectly returning after closure, and occasional blank interaction panes. The service team implemented a fix and monitored the system for stability before resolving the incident.
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This incident has been resolved.
No issues reported currently. We are diligently monitoring this.
We are continuing to monitor for any further updates. No issues have been observed since the fix was implemented.
No issues have been reported after the fix was made. We are continuing to monitor.
We have implemented a fix and are currently monitoring the situation to ensure the issue is fully resolved.
We are currently investigating this issue.
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