Khoros Community Classic experienced a major outage where users encountered "403 Forbidden" errors when attempting to access communities, affecting both AWS US and EU hosting regions. The incident lasted approximately 60 hours, during which users were unable to access community platforms. The issue was identified and fixed, followed by a monitoring period before full resolution was confirmed.
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Start Free TrialThis incident has been resolved.
We have identified the issue and applied a fix, we are monitoring the communities
We are currently investigating multiple reports about "403 Forbidden" errors when attempting to access the community. We still are gauging the impact whether it affects all regions or only US.
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