Outage in Khoros
[Khoros Community Classic] 403 Forbidden Error
Resolved MajorIncident Report
Summary AI Generated
Khoros Community Classic experienced a major outage where users encountered "403 Forbidden" errors when attempting to access communities, affecting both AWS US and EU hosting regions. The incident lasted approximately 60 hours, during which users were unable to access community platforms. The issue was identified and fixed, followed by a monitoring period before full resolution was confirmed.
We are currently investigating multiple reports about "403 Forbidden" errors when attempting to access the community. We still are gauging the impact whether it affects all regions or only US.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/13/2026 05:33AM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/10/2026 05:56PM
We have identified the issue and applied a fix, we are monitoring the communities
INVESTIGATING
about 1 month ago - at 04/10/2026 05:40PM
We are currently investigating multiple reports about "403 Forbidden" errors when attempting to access the community. We still are gauging the impact whether it affects all regions or only US.
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