Outage in Khoros

[AMER] Community posts are not being ingested into Care

Major

April 02, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We are investigating the issue where community posts are not being ingested into Care for 4/2, for AMER hosted communities

Components affected

Khoros CARE and Community Integration

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Latest Updates ( sorted recent to last )

INVESTIGATING about 2 hours ago - at 04/02/2026 05:03PM

We are investigating the issue where community posts are not being ingested into Care for 4/2, for AMER hosted communities

Latest Khoros outages

Some Khoros Community instances are down with error 500 - about 19 hours ago

Staging Environments - Admin Panel Inaccessible 502 Bad Gateway Error - 6 days ago

Khoros Flow Service Outage – UI & API Unavailable (All Regions) - 13 days ago

User logins fails with 504 timeout - 16 days ago

[EMEA] Analytics data not updated - 17 days ago

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