Outage in Khoros

Degraded Performance on Select Features

Resolved Minor
September 30, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue impacting a subset of customers. Affected users may experience difficulties when attempting certain actions within the platform, including adjusting role settings and uploading attachments to discussions. Our engineering team is actively working to identify the root cause and restore full functionality. Further updates will be provided as they become available.

Need to monitor Khoros outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/02/2025 04:07AM

This incident has been resolved.

MONITORING about 1 month ago - at 09/30/2025 04:13PM

A fix has been implemented and we are monitoring it. Our initial tests show that the issue is resolved.

INVESTIGATING about 1 month ago - at 09/30/2025 03:11PM

We are currently investigating an issue impacting a subset of customers. Affected users may experience difficulties when attempting certain actions within the platform, including adjusting role settings and uploading attachments to discussions.

Our engineering team is actively working to identify the root cause and restore full functionality. Further updates will be provided as they become available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook