Outage in Khoros
[Khoros Marketing] Publishing Failure for Posts with Media
Resolved MajorIncident Report
We have identified an issue with posts failing to be published with media. A fix has already been identified for this behavior.
Components affected
Khoros Social Marketing PublishingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 09:43PM
Since deploying the fix that addresses the publishing failures for Instagram video posts, we have monitored closely and confirmed that publishing is now working as expected.
MONITORING
6 months ago - at 10/17/2025 03:16AM
We have deployed a fix to address the publishing failures affecting posts with media. Initial monitoring indicates that the errors have stopped following the deployment. We will continue to monitor the system closely to ensure full stability.
IDENTIFIED
6 months ago - at 10/16/2025 04:43AM
Our Development team has implemented a fix for the identified publishing issue. We are now preparing a deployment that includes this fix to resolve the problem with posts containing media. Further updates will be shared once the deployment is completed and verified.
IDENTIFIED
6 months ago - at 10/15/2025 10:53AM
We have identified an issue with posts failing to be published with media. A fix has already been identified for this behavior.
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