Outage in Khoros

[Khoros Marketing] Publishing Failure for Posts with Media

Major
October 15, 2025 - Started 4 days ago
Official incident page

Incident Report

We have identified an issue with posts failing to be published with media. A fix has already been identified for this behavior.

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Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 10/17/2025 03:16AM

We have deployed a fix to address the publishing failures affecting posts with media. Initial monitoring indicates that the errors have stopped following the deployment. We will continue to monitor the system closely to ensure full stability.

IDENTIFIED 3 days ago - at 10/16/2025 04:43AM

Our Development team has implemented a fix for the identified publishing issue. We are now preparing a deployment that includes this fix to resolve the problem with posts containing media. Further updates will be shared once the deployment is completed and verified.

IDENTIFIED 4 days ago - at 10/15/2025 10:53AM

We have identified an issue with posts failing to be published with media. A fix has already been identified for this behavior.

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