Outage in Khoros

[Khoros Case Portal] Unable to create cases via Khoros case portal

Resolved Major
October 22, 2024 - Started about 1 month ago - Lasted about 19 hours
Official incident page

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Outage Details

We have identified an issue with the Khoros case portal where users are unable to create new cases via the Khoros case portal. We are actively working towards the resolution and will keep you updated. As a workaround, we recommend reaching us at support@khoros.com and outage@khoros.com for submitting any cases.
Components affected
Khoros Case Management & Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/23/2024 10:25AM

This incident stands resolved.

IDENTIFIED about 1 month ago - at 10/22/2024 03:30PM

We have identified an issue with the Khoros case portal where users are unable to create new cases via the Khoros case portal. We are actively working towards the resolution and will keep you updated.
As a workaround, we recommend reaching us at support@khoros.com and outage@khoros.com for submitting any cases.

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