Outage in Kickstarter

Delay in charging credit cards

Resolved Major
September 07, 2023 - Started over 1 year ago - Lasted about 20 hours
Official incident page

IsDown continuously monitors the Kickstarter status page and multiple sources to provide up-to-date information. Check back with us for the latest Kickstarter uptime status.

Outage Details

There is an issue causing delays in charging credit cards. Backings can still occur but the collections and charges on cards are delayed.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/08/2023 02:17PM

This incident has been resolved.

MONITORING over 1 year ago - at 09/07/2023 08:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/07/2023 07:05PM

A fix has been identified, we're working on getting it into production shortly

INVESTIGATING over 1 year ago - at 09/07/2023 06:45PM

There is an issue causing delays in charging credit cards. Backings can still occur but the collections and charges on cards are delayed.

Latest Kickstarter outages

Delay in project email sends - about 1 month ago
Reward images not rendering - about 1 month ago
Images loading intermittently - about 1 month ago
Some emails not getting sent - about 2 months ago
Degraded performance - 3 months ago

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