Outage in Kickstarter

Issue with Pledge Manager reward configuration

Resolved Major
May 10, 2025 - Started 5 months ago - Lasted 3 days
Official incident page

Incident Report

Projects submitting Pledge Managers for review may be delayed while we investigate this issue. We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
Components affected
Kickstarter .com Kickstarter Mobile

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/13/2025 06:17PM

The underlying issue with Pledge Manager configuration has been addressed and submission review is resuming as normal. Thanks for your patience!

MONITORING 5 months ago - at 05/10/2025 03:33PM

We've addressed the immediate issue for creators and backers and expect to resolve it completely during normal working hours.

INVESTIGATING 5 months ago - at 05/10/2025 02:14PM

Projects submitting Pledge Managers for review may be delayed while we investigate this issue.

We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook