Outage in Kisi

Email delivery issues

Resolved Minor
May 27, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue causing email delays for all customers. The incident started 13:10 UTC, and is ongoing.
Components affected
Kisi Background jobs
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/27/2024 02:47PM

Our email delivery provider has implemented a fix and is monitoring the results.

Emails are being delivered successfully since 13:52 UTC.

MONITORING over 1 year ago - at 05/27/2024 01:55PM

A majority of emails are being delivered as of 13:52 UTC. We will continue to monitor the issue.

IDENTIFIED over 1 year ago - at 05/27/2024 01:38PM

We have identified our email delivery service as the cause of this incident. See https://status.mailgun.com/incidents/8bn2px3nyfy4

Currently, a majority of our outgoing emails are affected.

IDENTIFIED over 1 year ago - at 05/27/2024 01:32PM

We are investigating an issue causing email delays for all customers.

The incident started 13:10 UTC, and is ongoing.

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