Outage in Kisi
Disruption in Events and Incidents
Resolved MajorIncident Report
Summary AI Generated
Kisi experienced a major disruption to their events and incidents services for 19.1 hours due to issues with their Google Cloud Platform provider. The outage affected event processing and caused delays in incident dispatch, with some events going missing during the disruption. Services were partially restored before being fully resolved, with the team working to recover the missing event data.
We are currently experiencing issues in our events and incidents services due to an issue in our cloud services provider (GCP). We are actively working to mitigate the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/01/2026 07:16AM
This incident has been resolved.
MONITORING
13 days ago - at 04/30/2026 12:57PM
Our events and incidents services have been partially restored. We are working to restore missing events. Incidents dispatch may also be delayed.
INVESTIGATING
13 days ago - at 04/30/2026 12:12PM
We are currently experiencing issues in our events and incidents services due to an issue in our cloud services provider (GCP). We are actively working to mitigate the issue.
Latest Kisi outages
Disruption with Kisi Marketplace service - about 1 month ago
VORTEX Tailgating feature is experiencing issues - about 2 months ago
Failing video exports for VORTEX cameras - about 2 months ago
Video exports are failing for VORTEX cameras - 2 months ago
Elevated error rates - 11 months ago
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