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Outage in Kisi

Video exports are failing for VORTEX cameras

Major
March 12, 2026 - Started about 8 hours ago
Official incident page

Incident Report

We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.

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Latest Updates ( sorted recent to last )
MONITORING about 4 hours ago - at 03/12/2026 03:33PM

The video exports are functioning as intended. We will continue to monitor the situation closely.

INVESTIGATING about 8 hours ago - at 03/12/2026 11:29AM

We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.

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