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Outage in Klarna

Merchant Settlements / Payouts degradation

Resolved Minor
April 09, 2026 - Started 23 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Klarna experienced a 25.1-hour degradation affecting a subset of merchant settlements and payouts, preventing some merchants from receiving their scheduled payments. The issue was identified and fixed, with all pending merchant payouts successfully triggered and set to process according to standard banking timelines.

We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/10/2026 09:43AM

All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.

MONITORING 22 days ago - at 04/09/2026 11:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 04/09/2026 09:19AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 23 days ago - at 04/09/2026 08:37AM

We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.

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