Outage in Klarna
Direct Payments in the App degradation
Resolved MinorIncident Report
Summary AI Generated
Klarna experienced a degradation affecting direct payments functionality in their mobile app for EU region users. The service disruption prevented users from completing direct payment transactions through the app. The incident was resolved after 51 minutes of service impact.
We are currently experiencing a degradation to direct payments in the Klarna App in EU region. We are working to restore the service as soon as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/17/2026 12:38PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 04/17/2026 11:50AM
We are currently experiencing a degradation to direct payments in the Klarna App in EU region. We are working to restore the service as soon as possible. Thank you for your patience.
Latest Klarna outages
Sign-in degradation - about 22 hours ago
Merchant Settlements / Payouts degradation - 10 days ago
Support Chat AI assistant experiencing issues - 20 days ago
Klarna Payments degradation - 28 days ago
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