Outage in Klaviyo

SMS Message Delivery is Delayed (Australia)

Resolved Minor
February 14, 2024 - Started 10 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Earlier today, we began receiving reports of delays to SMS message delivery in Australia. Due to this issue, some SMS messages that were scheduled to be sent to Australia in the last 4 hours were delayed. Our engineering team is investigating this issue and we will be providing updates here.
Components affected
Klaviyo SMS Deliverability
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/14/2024 06:21PM

This incident has been resolved.

MONITORING 10 months ago - at 02/14/2024 08:28AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 02/14/2024 08:09AM

Earlier today, we began receiving reports of delays to SMS message delivery in Australia. Due to this issue, some SMS messages that were scheduled to be sent to Australia in the last 4 hours were delayed. Our engineering team is investigating this issue and we will be providing updates here.

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