Between 1:15 PM and 2:00 PM ET on August 12, 2026, Klaviyo customers encountered errors when scheduling campaigns, with some scheduled campaigns being canceled as a result. The incident affected SMS, mobile push, and campaign email sending channels. A fix was deployed and the system was recovering, with Klaviyo advising affected customers to verify their campaign statuses in their accounts.
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Between 1:15 PM and 2:00 PM US/Eastern on August 12, 2026, some customers experienced errors when scheduling campaigns, and some scheduled campaigns were canceled. If you scheduled a campaign during this window, we recommend checking its status in your account. A fix has been deployed and system performance is improving. We continue to monitor closely and will confirm once fully resolved.
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