Klaviyo experienced a major incident lasting approximately 1.3 hours in which some customers were unable to log in or experienced slow and failed page loads within the app. Users reported persistent loading issues throughout the disruption, though campaign and flow sending remained unaffected. The issue was identified and resolved via a deployed fix, restoring normal access and stability.
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Customers can now log in to Klaviyo and load pages normally, and the system remains stable. This incident has been resolved.
A fix has been deployed, and customers should now be able to log in to Klaviyo and load pages normally. If you were logged out during this incident, you may need to log in again. We continue to monitor closely and appreciate your patience throughout this incident.
The issue has been identified and a fix is being implemented.
We are continuing to investigate issues preventing some customers from logging in to Klaviyo or loading pages in the app. We have not seen any impact to campaign or flow sending. We will share another update as soon as we have more information.
We are investigating reports that some customers are unable to log in to Klaviyo or are seeing pages load slowly or not at all. Our team is actively working to restore normal access. We will share another update as soon as we have more information.
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