Outage in Knack

Degraded performance - EU region

Resolved Minor
December 03, 2024 - Started 5 months ago
Official incident page

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Outage Details

We have received some complaints about degraded performance in the EU region. These vary from slow loading of the page to intermittently being able to access the apps. Our team is looking into the issue and we will come back with an update as soon as we have more details.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/03/2024 03:38PM

15:30 CET. It seems that the services are all back to normal and are stable. We will be closing this issue. If you are still experiencing issues with degraded performance please reach out to our support team.

MONITORING 5 months ago - at 12/03/2024 01:09PM

14:00 CET. It looks like performance is starting to get back to normal values. We will continue to monitor the servers to be sure that the trend remains the same.

INVESTIGATING 5 months ago - at 12/03/2024 10:40AM

We have received some complaints about degraded performance in the EU region. These vary from slow loading of the page to intermittently being able to access the apps. Our team is looking into the issue and we will come back with an update as soon as we have more details.

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