Outage in Knack

Images Not Loading for Some Users

Resolved Minor

April 15, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating an issue where images are not loading for some customers. Our engineering team is actively working to identify the root cause and resolve it as quickly as possible. We appreciate your patience and will share more updates here as soon as we have them.

Components affected

Knack Builder Knack Live App

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/15/2025 09:02PM

A fix has been deployed, and the issue causing images not to load for some users has been resolved.

Everything should be working as expected now. If you're still experiencing any issues, please reach out to our support team.

Thank you for your patience!

IDENTIFIED about 1 year ago - at 04/15/2025 07:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 04/15/2025 07:31PM

We're currently investigating an issue where images are not loading for some customers. Our engineering team is actively working to identify the root cause and resolve it as quickly as possible.

We appreciate your patience and will share more updates here as soon as we have them.

Latest Knack outages

Some Users Experiencing Blank Live App Pages - 8 days ago

Builder Access Issues - 3 months ago

Access Limited to Either Classic or Next Gen - 3 months ago

Field indexes and scheduled tasks affected - 4 months ago

Ongoing AWS Outage Affecting Knack Services - 6 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook