Outage in Knack

Images Not Loading for Some Users

Resolved Minor
April 15, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating an issue where images are not loading for some customers. Our engineering team is actively working to identify the root cause and resolve it as quickly as possible. We appreciate your patience and will share more updates here as soon as we have them.
Components affected
Knack Live App Knack Builder
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/15/2025 09:02PM

A fix has been deployed, and the issue causing images not to load for some users has been resolved.

Everything should be working as expected now. If you're still experiencing any issues, please reach out to our support team.

Thank you for your patience!

IDENTIFIED about 1 month ago - at 04/15/2025 07:54PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/15/2025 07:31PM

We're currently investigating an issue where images are not loading for some customers. Our engineering team is actively working to identify the root cause and resolve it as quickly as possible.

We appreciate your patience and will share more updates here as soon as we have them.

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