Outage in Knack

Field indexes and scheduled tasks affected

Resolved Minor
December 22, 2025 - Started 20 days ago - Lasted about 5 hours
Official incident page

Incident Report

We have noticed an increased number of errors on our servers related to the processing of automated tasks - we are talking about the scheduled tasks and field indexes (those that need to run at midnight). This does not affect all of the events, but it seems that it might be affecting all regions. Our team of engineers is currently investigating the incident on our side and we are working to get this resolved. We will keep you up to date with our findings.
Components affected
Knack Builder

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 12/22/2025 01:24PM

Our engineering team has fixed the issue and services are back to normal. If you notice any more issues after this point please reach out to our support team through the available channels.

IDENTIFIED 20 days ago - at 12/22/2025 10:45AM

We have identified a possible cause and are working on a fix. There are still possible minor issues, but the service should mostly be back to normal.

We will let you know as soon as this is marked as resolved from our end.

INVESTIGATING 20 days ago - at 12/22/2025 08:31AM

We have noticed an increased number of errors on our servers related to the processing of automated tasks - we are talking about the scheduled tasks and field indexes (those that need to run at midnight). This does not affect all of the events, but it seems that it might be affecting all regions.


Our team of engineers is currently investigating the incident on our side and we are working to get this resolved.

We will keep you up to date with our findings.

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