Outage in Knock

Elevated error rate from the V1 API

Resolved Minor
June 20, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating reports of 502 errors and increased response times from the Knock V1 API. We believe this is related to an ongoing incident reported by our edge provider Cloudflare, affecting requests from the Eastern US and Western Europe regions. We are not seeing any issues processing requests once they have reached our systems at this time. We'll continue to monitor the situation closely. For more details on Cloudflare's incident, see: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck
Components affected
Knock API
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/20/2024 08:32PM

This incident has been resolved.

MONITORING 6 months ago - at 06/20/2024 08:16PM

Cloudflare reports they've implemented a fix for the issue. We are continuing to monitor our systems closely.

INVESTIGATING 6 months ago - at 06/20/2024 07:42PM

We're investigating reports of 502 errors and increased response times from the Knock V1 API. We believe this is related to an ongoing incident reported by our edge provider Cloudflare, affecting requests from the Eastern US and Western Europe regions. We are not seeing any issues processing requests once they have reached our systems at this time.

We'll continue to monitor the situation closely.

For more details on Cloudflare's incident, see: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck

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