Outage in Knock

13 minute gap in workflow run logs

Resolved Minor
October 01, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We've identified an issue where workflow run logs generated between October 1 11:16 PM UTC (7:16 PM ET) and 11:29 PM UTC (7:29 PM ET) are unavailable in the dashboard. We are working to restore the log data. This issue did not affect workflow execution or message delivery.
Components affected
Knock API and workflow logs
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/02/2024 02:58AM

We've resolved the underlying issue and logs are flowing. We're restoring the missing data and will post an update when backfill is complete.

IDENTIFIED 3 months ago - at 10/01/2024 11:34PM

We've identified an issue where workflow run logs generated between October 1 11:16 PM UTC (7:16 PM ET) and 11:29 PM UTC (7:29 PM ET) are unavailable in the dashboard. We are working to restore the log data. This issue did not affect workflow execution or message delivery.

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