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Outage in Knock

Issues promoting workflows

Resolved Minor
March 19, 2026 - Started 24 days ago - Lasted 25 minutes

Incident Report

Summary AI Generated

Knock experienced a 25-minute service incident where users were unable to promote workflows within the platform. The issue was identified and resolved through a deployed fix, while notification delivery remained unaffected throughout the incident.

We're currently investigating an issue with promoting workflows. We're working on a fix now. This does not impact notification delivery.

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Latest Updates ( sorted recent to last )
IDENTIFIED 24 days ago - at 03/20/2026 12:47AM

We've identified the issue with workflow promotion and are deploying a fix for it now.

INVESTIGATING 24 days ago - at 03/20/2026 12:33AM

We're currently investigating an issue with promoting workflows. We're working on a fix now. This does not impact notification delivery.

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